HANI Gee ("we" or "us") respects your privacy. This policy outlines how we collect, use, and protect personal data provided on our website or mobile application (the “Services”).
What Personal Data We Collect
We collect data you provide directly or through your use of our Services, including:
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Identifiers like your name, contact information, device IDs
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Commercial data like payment information
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Usage data like pages visited, links clicked, time on site
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Other data as needed to provide Services
How We Use Personal Data
We use data to:
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Provide, maintain, and improve our Services
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Process payments and prevent fraud
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Respond to inquiries and complaints
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Conduct analytics to understand usage trends
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Personalize your experience
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Comply with legal obligations
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Other purposes consistent with this policy
When We Disclose Personal Data
We may share data with:
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Service providers and partners integral to our Services
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Law enforcement agencies or authorities as required by law
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Entities connected with business transfers like a merger or sale
We do not sell or share your personal data with unaffiliated third parties without your consent.
Your Rights Over Personal Data
You may decline providing data, but it may impact your use of our Services. You also have rights to access, correct, delete, restrict, or object to our use of your personal data subject to legal exceptions. Contact us to make requests.
How We Protect Personal Data
We use appropriate technical, physical, and administrative safeguards to protect the confidentiality and security of personal data.
Changes to this Policy
We may occasionally update this policy. We encourage you to review this policy periodically. Updated versions will be dated and made available on our Services. Please contact privacy@hanigee.com with any questions about our privacy practices.
Service Quality Guarantee
At HANI•Gee💍, your complete satisfaction is our top priority with every piece of jewelry you purchase. We stand behind our commitment to quality craftsmanship, premium materials, and providing an exceptional customer experience.
If any product does not meet our rigorous quality standards, we offer free repairs for the lifetime of the jewelry. This covers any manufacturing defects, tarnishing issues, or damage not caused by customer misuse. Please contact our customer service team to initiate a repair request.
For custom or specially commissioned pieces, we offer a 60-day quality guarantee from the date of delivery. If any issues arise within that timeframe, we will repair the piece free of charge. Our expert jewelers will restore your unique creation to flawless condition.
In the rare event that a repair is not possible, we will work with you on a fair resolution, which may include remaking the piece or providing a store credit. We handle every situation on a case-by-case basis with care and understanding.
At HANI•Gee💍, we stand behind every piece of jewelry we produce. Please reach out if you ever have any product quality concerns so we can promptly make it right. Your ongoing satisfaction means everything to us.